Privacy Policy

How we collect, use, and protect your personal data when you use our website and services, in line with Saudi Arabia's Personal Data Protection Law.

Last updated: July 07, 2026

Sada Al Majlis ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services, in accordance with the Kingdom of Saudi Arabia's Personal Data Protection Law (PDPL) and its implementing regulations.

1. Information We Collect

We may collect the following categories of information:

  • Contact information — name, email address, phone number, company name, and job title, typically provided when you fill out a contact form or request a quote
  • Project information — details you share with us about your business needs, requirements, or existing systems in the course of a project
  • Technical information — IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies
  • Communication records — records of correspondence, meetings, and support requests

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and prepare proposals or quotes
  • Deliver, maintain, and support the software and services you have engaged us for
  • Process payments and issue invoices, including ZATCA-compliant e-invoicing where applicable
  • Communicate with you about your project, including updates and support matters
  • Improve our website and services
  • Comply with applicable legal and regulatory obligations

3. Legal Basis for Processing

Depending on the context, we process personal data based on: your consent, the necessity of processing to perform a contract with you, our legitimate business interests (such as improving our services), and compliance with legal obligations under Saudi law.

4. How We Share Information

We do not sell personal data. We may share information with:

  • Service providers who support our operations, such as hosting providers, payment processors, and communication tools, under confidentiality obligations
  • Professional advisors such as accountants or legal counsel, where necessary
  • Government or regulatory authorities, where required by applicable Saudi law, such as tax reporting to ZATCA
  • Business transfer scenarios, such as a merger or acquisition, where your data may be transferred as part of that transaction

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyze site usage. You can control cookie preferences through your browser settings; disabling cookies may affect certain website features.

6. Data Storage and International Transfers

Where personal data is stored or processed outside the Kingdom of Saudi Arabia (for example, through a cloud hosting provider), we take steps to ensure such transfers comply with the PDPL's requirements regarding cross-border data transfer, including verifying that an adequate level of protection exists or that appropriate contractual safeguards are in place.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, including any legal, accounting, or reporting requirements under Saudi law. Project-related data is typically retained for the duration of the business relationship plus any additional period required by applicable regulations.

8. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration, including access controls, encryption where appropriate, and secure hosting practices.

9. Your Rights

Under the PDPL, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data, subject to legal retention requirements
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Saudi Data & Artificial Intelligence Authority (SDAIA) if you believe your data has been mishandled

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised "Last updated" date.

12. Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, please contact us at:

Privacy Policy